The second process covered in this session of your Cert IV Project Managementcourse is Perform Quality Assurance. This process includes the auditing and ensuring quality standards. Operational definitions are used in this process.
Perform Quality Assurance is the process that uses quality control measurements to ensure the appropriate quality standards are used. A quality assurance department often oversees quality assurance activities.
The Inputs, Tools and Techniques and Output of the Perform Quality Assurance process are depicted below.
Perform Quality Assurance: Inputs
1. Project Management Plan
The Project Management plan, from Develop Project Management Plan, provides the following information for the Perform Quality Assurance process:
- Quality Management Plan
- Process Improvement Plan
2. Quality Metrics
Please see Plan Quality.
3. Work Performance Information
Work Performance Information that may support the audit process could be:
- Costs incurred
- The status of project deliverables
- Schedule progress
- Technical performance
